At Annika Tours, we want you to be fully satisfied with your purchase. This Return and Refund Policy explains the conditions under which you can request a return or refund.

Returns

• You may request a return within 7 days of receiving your order.
• Returned items must be unused, in their original packaging, and in the same condition as delivered.
• Certain products such as personal-use accessories or items damaged due to misuse may not be eligible for return.

Refunds

• Since we operate on a cash-on-delivery basis, refunds will be issued in the form of store credit, replacement, or an exchange for another product.
• Refunds will only be processed once the returned item has been received and inspected.
• We reserve the right to deny refunds for items that do not meet the return conditions.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery.

Return Process

To initiate a return, please contact us at our email address listed below with your order details. Our team will provide instructions for the return process.

Contact Us

For return and refund requests, please reach out to us at [email protected].